Knud sinding and anne Bøllingtoft Cases on Management, Leadership and Organisations 1. edition 2012 © samfundslitteratur 2012 translated by: Liz patti Cover: 2Krogh (andreas Krautwald), denmark typeset: sL grafik, Frederiksberg, denmark print: narayana press, gylling, denmark isBn: 978-87-593-1698-6 samfundslitteratur rosenørns allé 9 1970 Frederiksberg C denmark tlf. +45 3815 3880 Fax +45 3535 7822 slforlagene@samfundslitteratur.dk www.samfundslitteratur.dk all rights reserved. no parts of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without permission in writing from the publisher.